Sun On Demand CommencesThe new door-to-door service, Sun On Demand, launched on Sunday, November 8. The service provides rides for individuals traveling within two designated service zones, including a zone in Ward 1. Zone 1 spans approximately 3-square-miles and incorporates Barrio Anita, Silvercroft, El Rio Acres (Barrio Sobaco), Barrio Hollywood, Menlo Park and Barrio Sin Nombre. Individuals can use Sun On Demand to travel directly to nearby destinations within a service zone, providing a more flexible form of public transit, as well as the ability to connect to Sun Tran routes for travel outside of the service zone. In Zone 1, passengers can travel anywhere within the zone or connect to Sun Tran Routes 3, 5, 9, 21, and the Sun Link streetcar. In Zone 2, passengers can travel anywhere within the zone or connect to Sun Tran Routes 2, 7, 11, 15, 17, and 25. Unlike fixed-bus routes and schedules, on-demand (or micro transit) service allows passengers to reserve shared rides when they need it. Also, passengers will be picked up in a 30-foot vehicle instead of the standard-sized bus for better mobility within residential streets. Sun On Demand will operate Monday through Friday from 6 a.m. to 8 p.m., Saturday from 8 a.m. to 7 p.m., and Sunday from 9 a.m. to 5 p.m. To reserve a ride, riders should call Sun Van Reservations at (520) 798-1000 one to seven days in advance or, in some cases, on the same day. Same day services are not guaranteed. The service will be free through at least the end of 2020, as with all transit fares. For the health and safety of passengers and drivers, face masks are required on all transit vehicles. For more information about Sun On Demand, call the Customer Service Center at (520) 792-9222 (TDD: 520-628-1565).
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